Before it's finalised, we'd like to understand what matters most to our customers, where we should focus our efforts and how we can improve your experience.
Have your say
We've launched a short survey that should take less than five minutes to complete.
Complete the survey.
The survey closes on 6 September 2026.
The survey asks about:
Your feedback will help us test whether we're focusing on the right priorities and ensure customer views are reflected in our plans.
Win a £100 shopping voucher*
As a thank you for taking part, everyone who completes the survey can choose to enter a prize draw to win one of five £100 shopping vouchers.
*Terms and conditions apply (add link to competition rules). Competition rules | A2Dominion
Accessible ways to take part
We want as many customers as possible to have the opportunity to share their views.
If you need the survey in an alternative format, translated into another language or would prefer to complete it over the phone, we're here to help.
Please contact us on 0800 432 0077 and a member of the team will arrange the most suitable option for you. More information about our accessible communications service can be found on our website- Do you offer translations and accessible communication formats? | A2Dominion
What happens next?
After the survey closes, we'll review all feedback alongside other customer insight and use it to help shape the final Corporate Strategy. We'll share what we've heard and explain how customer feedback has influenced our plans.
Complete the survey
surveymonkey.com/r/Telluswhatmattersmost
Thank you for helping shape A2Dominion's future.
